It perplexes me that a pumpkin in the place of popular Premier Prentice piques people. Perhaps the public has a pinhole perspective on political participation.
I worked on that all day. So skip the alliteration - I really am baffled when people show indignation at the leader of the PC Party of Alberta not showing up to a forum. They have no good reason to show surprise and disappointment. This is the norm for the Mr. Prentice. Voters should have seen it coming. In August of 2014, he was invited to the Alberta Teachers' Association's Summer Conference. He didn't show, despite a carrot being offered to get him there. Thomas Lukaszuk got the stage, and Ric McIver at least made a token appearance. Granted, there was no pumpkin there that time. Prentice's reward: the Premiership of Alberta. What else could he have possibly learned? He certainly didn't learn that if you don't show up, you don't get elected. He learned that if he stayed away, he would get elected. So he did. And a pumpkin took his place. I'll bet that pumpkin doesn't get elected. Maybe he thought the pumpkin would represent him well at a forum sponsored by the Alberta Society for the Visually Impaired. Prentice was given affirmation of that lesson learned during the PC leadership election itself. He was elected with less than half the votes cast in the 2011 leadership race, and less than one-sixth of the votes on the second ballot in 2006. Therefore he learned that if voters don't show up, he gets elected. So what better way to get into office than to disappoint voters to the point of apathy? He's counting on voters being thick. He might be right. I can only guess that the indignation I see on social media suggests voters didn't see it coming, that they fully expected Prentice to show up. Mind you, if voters really are thick, it's probably because they keep building up the callus from banging their heads against the wall. I have hope that voters aren't that thick, though. After all, they were prepared enough for an absent Premier that they had a pumpkin ready to take his place. So voters, if you aren't thick, then you shouldn't be surprised. And should he be elected, you shouldn't be surprised if he doesn't show up to Question Period and lets his Deputy Premier field the tough questions for him. Sound familiar? The only thing missing from this prediction is the margarita in Palm Springs. And, voters, if you aren't thick, then you'll understand why an absent Premier is not a good thing. And you'll vote for someone who shows up. So who showed up ready to listen to the constituents at the Calgary Foothills forum?
I know who I'm partial to, but the point I'm trying to get across is that voters should not let themselves appear as thick; they should be well-informed, and make the best decision for themselves going forward. So check these candidates out. I will push one bias though. I'd rather voters vote for a person, not a pumpkin.
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I spoke to a former PC supporter recently who voted for the new Premier. I've also read a blog by a PC supporter as well. Both indicated that the new Premier has given them hope that the PC party can lead the province again. These responses, only two weeks into Jim Prentice's Premiership, lead me to ask the question;
Do you like fishing with knots and kinks in your line? Me, I'd prefer to fish with a good straight line. I have a better chance of getting the job done without the line breaking ... again. Make no mistake, anyone who believes in the PC party's ability to govern is fishing with knots in their line. And there are a lot of knots. Prentice was silent in his first week as Premier. He spent that entire week loosening knots so that he could unravel them in public in his second week, as a way of saying "look, I'm fixing things!" But a trust is broken. The line is kinked. That makes the line weak. And Alberta is a big fish. Not only that, but he has ignored some fairly significant knots that remain, and have no glimmer of hope that they be untied. The Disaster Recovery Program, or DRP (which in flood-affected communities is now a three-letter swear word) is not even on Prentice's radar. He mentioned nothing of it to Diana McQueen, who is now the fourth minister in 14 months to be in charge of the program. The program is in shambles, and hundreds of people still remain displaced from their homes. It was one place former Premier Alison Redford tried to keep the line straight, by telling flood victims that they would be helped to full recovery. Then other ministers like Doug Griffiths, Ken Hughes, and lastly Greg Weadick tied it into the DRP knot. And this isn't just some shoe-tying knot, this is a Gordian knot, and Prentice is no Alexander the Great. Another knot made bigger since the 2012 election was patronage appointments. Starting with Evan Berger, who was ousted in the last election but given a sweet management position in the Agriculture Ministry, this knot was made bigger by the appointments of Stephen Mandel in Health and Gordon Dirks in Education. Nothing suggests that Mandel and Dirks can't do a good job, it's just that no Albertan chose them. Prentice might be able to untie the patronage knot, but that kink will always be in the PC line, making voters wonder if they just can't see the trough for the pigs. A kink sits where the government aircraft knot once sat. Just because government officials can't take advantage of planes anymore doesn't mean there aren't other ways. That kink can still knot up again, but it might not be airplanes doing it. The entire Education portfolio is tied up in knot after knot. Former Education Minister Jeff Johnson started by bargaining in bad faith (knot 1), compromising teachers' private emails (knot 2), legislating instead of negotiating (knot 3), trumpeting an uninformed taskforce on teaching excellence (knot 4), usurping teacher conduct review unnecessarily (knot 5), and attempting to force Boards to provide information that had no chance of being compiled properly (knot 6). Prentice had a chance to start loosening these knots back in August at a gathering of some of the most influential teachers in the province. He skipped it. Instead, he appointed someone nobody had the opportunity to speak to about Education. To teachers, that equates to appointing someone with no intention of listening. Teachers will say they hope that's not the case, but they have no proof. Not only that, but Jeff Johnson was given another portfolio, but rather than the defenceless youth, now he's in charge of the defenceless seniors. Prentice also made an attempt at untying a knot when he announced the opening of four starter schools in Calgary. But have you ever tried to untie a knot using mittens? That is in effect what he's doing when he builds makeshift schools with no gyms, libraries, music rooms or other specialty spaces. Taxpayer dollars will be spent on sub-par temporary buildings that will direct resources away from the permanent facilities that are meant to replace them. That's like using 4-pound test line to fish for tuna ... after dark. Am I taking the metaphor too far when I say schools of fish will never be caught with this tangled line?Albertans need a hook. Albertans need a straight line. And Albertans need a strong angler to reel us in. The PCs have no hook. Their line is so kinked and knotted it looks like it's been braided by a four-year-old. And Prentice is no fisherman. I learned my lesson.
In 2011, I was duped. I obtained (they were free) a membership in the Liberal Party of Alberta. I voted for who I thought would be a great leader. But all the other free members voted for Raj. It took me too long to figure out what I'd done wrong. I even purchased a membership in the PC party. I voted for who I thought would be a great leader, not once, but twice. It was at that point I finally figured it out. 51% of the PC members, including the temporary ones, voted for Alison on the third ballot. This is why I refuse to get involved in this "elected Premier" campaign. I have no business voting for the leader of a party I don't believe in. That would be like me voting for the Prime Minister of Australia. Tony Abbott would not be happy, and neither would the rest of his Liberal Party. Yet the PCs seem quite happy to hand their entire future over to people who have no vested interest in their policies or beliefs, not once (as with Alison's election), but twice (with either Jim, Tom or Ric as their carrots for the disinterested masses). Is it because they have no policies or beliefs, and therefore don't care who steps in? They sell (unless you run into Jim) memberships with the promise that the new members get to pick the next Premier, and that it's their civic duty to do so. What a great lie! And it's an amazing fundraiser for the PCs - $10 times even 1000 new members equals a tour bus for the first week of a provincial election. It is not your civic duty to vote for the leader of a party you don't believe in. It's your civic duty to vote in a general election for the person you want to represent you. That's what I did in 2012. Granted, I still didn't get who I wanted, but the Alberta Party is making great strides to change that, and I believe they will even do it in the next by-election. Certainly, I have no interest in funding even an air freshener in the next PC campaign bus. Febreeze won't be able to cover up their issues. They will not see a single red cent from me. So if you don't hold a PC membership, don't worry about your civic duty. If you voted in the 2012 general election, you still retain your right to complain. But if you happen to hold one of the PC memberships, think long and hard about the value of your vote, especially if you're a "soft" PC, or not even a PC supporter at all. Keep in mind that we do this all over again in as few as 16 months, but that time you actually get to vote for a party you believe in. Then do what you believe in. It will tell me a lot about you. Me, I believe in voting for someone who will represent me. The PCs stopped doing that a long time ago. Back in University, I had adopted the slogan “carpe nocht”. Thinking I was being relatively clever with Horace’s quote “carpe diem” and the approach to life the phrase espouses, the idea of seizing the night became more than what I ever thought it would be. You see, it was really just a way of justifying my desire to party all night long.
Little did I know that I would take it up as a mantra, and have it end up being a metaphor for my life. You see, to me, December 21 is not the longest night of 2013. Sure, scientists will talk to you about the winter solstice, and they’d be right. But other nights in 2013 have been far longer. The night following my wife’s diagnosis with pericarditis. That was a bloody long night. The night after we discovered the piano component of the High River and District Lions Music Festival had a significant scheduling flaw, and I had to review and reschedule 250 entries. That was a very long night. The night I discovered that I was no longer part of a profession that the Alberta Government was willing to negotiate with. That was a very long night. One of the longest nights of the year was June 20, a night I spent until 2 AM in the Blackie evacuation centre following one of the most significant events in Canadian history, the 2013 flood. What made it longer was the hour and a half drive to my parents’ place in the dark, wondering what Waterworld looked like. And the thing that made it even longer yet … the dreams I finally had once I did get to a safe and warm bed. The first night sleeping in my bed in my home in dank- and dead-smelling High River thinking about the thousands who still had no idea when they’d be returning home. That was an incredibly long night. The night after a massive hailstorm that almost wrote off my car trying to convince my boys they were safe in our home. That was a long night. The night I learned I had no classroom, and realized I wouldn’t for weeks, maybe months. That was a long night. The night after a meeting with business people in High River where I learned that one of our more prominent businesses was struggling to make even a tenth of their regular income, 5 months after the flood. That was a long night. No, December 21 is not a long night. Not even after an intense day of Christmas shopping is December 21 a long night. It does not compare to the Dylan Thomas kind of nights that we avoided going gently into this year. But through my “carpe nocht” philosophy comes one realization; after each one of these nights came a day. Each day brought new rays of sunshine, new hope. These days came because we wouldn’t go gently into that good night. My wife was very diligent in her recovery from her heart condition. I rescheduled the piano classes and made everything work for the festival. Teachers kept teaching. I helped wherever I could after the flood. My family, and many other families, worked tirelessly to clean up homes so people could return, and others who haven’t yet are still working hard to do the same. I found a hall to teach in while I waited for a classroom. Business people of High River are not hoping for handouts, they are working to return to success. Even our boys got involved in High River's recovery. In each case, we are all working to see a brighter day. Then, perhaps after we’ve seized the opportunity that night has given us, we can then seize the day. So, in this season of hope, I look back at 2013 as a very long night. And 2014 is going to be a very bright day. I know this, because it starts with my brother marrying a wonderful young lady, and the beginning of a new life together brings with it hope for the future. I wish all of you for whom 2013 was a long night to seize the night and the opportunities it presents. Don’t go quietly into it. Then, having seized the opportunities, may the future days be yours to take. Carpe nocht et carpe diem. We are on the road to recovery. People are smiling, reconnecting, and full of hope. Even in the most difficult situations, people don't want to be left wallowing in the flood, so they are trudging forward.
For the life of me, I can't understand why Danielle Smith won't join them. Tonight, Smith hosts a forum about the forced entries and the gun seizures. She is inviting everyone who had been affected by the questionable RCMP activities to come and share what has happened to them. Everyone except the RCMP. Alison Redford calls Smith's forum "sensationalizing" the issue. I disagree. There is nothing sensational about spreading open a wound to pour lemon juice on it. We need to move on. We can't sit around complaining day after day, because complaining will not put the doors back on their hinges. If you are concerned with is getting compensated for damages done during the flood, go into the local detachment and get a file going. The RCMP are completing the investigations and gathering all the evidence to support your claims, and once completed will submit the claim to those who would be covering it. Is it taking some time? Yes, but no forum is going to speed it up, especially one where the RCMP haven't been asked to come along. Certainly if you aren't pleased with how the RCMP acted during the emergency, you should lodge a complaint. Even the RCMP Commissioner has called for one. But there is a forum to do that, and it isn't at Highwood High School. The first forum is to go to the local detachment and submit a public complaint. But if you are uncomfortable with that idea, then the forum of choice should be the Commission for Public Complaints Against the RCMP. If you want to submit such a complaint, do so on their website. That's it. We didn't need a forum for that. Now let's move on to rebuilding High River for the future. We've lost focus. We are talking about the wrong things. Don't get me wrong, the things we are talking about need to be discussed. Raj Sherman is exactly right asking about how contracts are being distributed. Danielle Smith is exactly right to call for a public inquiry. The PCs are right to get started on mapping and mitigations, they just don't know how to do it. None of this matters to many Albertans right now. We must focus on the disaster at hand, and get the recovery taken care of. The PCs aren't getting that job done, but they are right to focus on it. There are still hundreds of people, maybe thousands, who have no idea where their insurance coverage stops and the Disaster Recovery Program starts. This is not specifically a High River problem, even though they dominate the news. There are people in Exshaw, Bragg Creek, Medicine Hat, Black Diamond and Calgary still in limbo waiting for answers from their insurance company. Companies are not necessarily at fault; they are trying to protect their bottom line, and they do so by saying "the Disaster Recovery Program will cover that for you". But the job of the government is to protect their citizens, and they aren't doing it. There are still hundreds of people who also have no place to live. Again, this is not specifically a High River problem, although most of the people in this boat live there. However, there are those who live in Exshaw, Bragg Creek, Medicine Hat and Black Diamond who, because they weren't in the floodplain but were rather in the flood fringe or no zone at all, are unable to relocate. Some of those people are unable to build on the former site because, as could be expected with flood waters, the ground their home used to be on is now very far downstream. Soil contamination is preventing homeowners from returning. An exemplar; George Lane Park, a beautiful park and campground in downtown High River and just on the flip side of a berm from the river, was heavily flooded; at least 6 inches of silt covered the land. Today, grass grows through the silt. However, if you drive through the northeast end of the town, almost 60 days after the flood, no grass grows. Not even a weed. You cannot rebuild a home where grass won't even grow, and expect families to let their kids play there. The Town of High River's Downtown Core is nothing but empty shell after empty shell. If small business doesn't come back right away, there won't be a reason to rebuild High River. Residents across southern Alberta know they need help transferring from insurance coverage to Disaster Recovery Funding, and many also know they need help determining how to live anywhere when they can't rebuild where they are. And all they are hearing from opposition parties is stuff they couldn't care less about ... yet. So congratulations PCs, you are focusing on the right thing. However, that's where my congratulations stops. It's in their best interests to do what they refuse to.Under the leadership of Doug Griffiths (not Alison Redford, she has been woefully silent on everything), we have seen flood victims treated like children under his "father knows best" mentality.
At a meeting in High River, Griffiths' numerous "I know how you feel" statements showed he knows anything but how High Riverites feel. When the official Disaster Recovery Program email is shown to have an autoresponder that says "we will not respond to your email" and is admonished for it, Griffiths responds with "It was fixed already. Try to keep up". Yes father, I will understand that even though you did wrong, I should not expect an apology, but rather will be scolded like a child. My favorite Griffiths quote (insert sarcastic tone here): "taxpayers cannot be on the hook just because you're scared." I now understand that being scared precludes me from being a taxpayer, thanks for the education, Mr. Griffiths. The problem is that when Griffiths sees a gymnasium stuffed to the point of being called an illegal assembly full of people who are trying to tell him his government is not doing enough, he patronizes them instead of coming up with solutions. The solutions are easy. They are in the best interests of PCs, just to get the mob to be quiet, if not to actually help them. Fund an ombudsman who will help individuals with their insurance, and once they're insurance is completed, have that same ombudsman guide them into the Disaster Recovery Process. The sooner people get into the DRP system, the less Mr. Griffiths will have to hear gripe from flood victims because, get this, he has actually helped them. The only reason the government would not do this is because of the fear of the cost of paying these ombudsmen. I suggest spending a comparatively small amount on the salaries of these ombudsmen, as it will almost definitely save the DRP administrative costs, and will streamline the process, making it more cost effective and efficient. Adjust the Disaster Recovery Program criteria to help those where rebuilding is simply not an option. Griffiths has already explained that each DRP claim will be treated on an individual basis. Why not just tell these people that if rebuilding is not an option, steps will be taken to either make it an option, or to relocate. Then Mr. Griffiths will not have to hear gripe from these flood victims because, get this, he has actually helped them. The only reason the government won't do this is because they are afraid that once they start relocating even just one resident, they've set a precedent. It's a more dangerous precedent to make residents feel as though they have no choice but to walk away from everything they've worked for. Once you do that, the government is going to need to start increasing funding for homeless shelters, because that's where all these flood victims will end up. Do whatever it takes to get small and mid-sized businesses back in their buildings. Intervene on rental/landlord disputes for a temporary time, and get the repair process expedited in business-places immediately. Help retail outlets purchase stock right away, they are already passed the point of ordering for Christmas. Do what it takes. The only reason the government hasn't done this, as Doug Griffiths has explained, is that they are still focused on residents, and they'll get to businesses later. Not good enough. No business means no residents. He of all people should know this. It has become obvious that fatherly Doug Griffiths will not listen to the children. He can't see the forest for the floodwaters. It also became obvious long ago that the Associate Ministers in charge of Recovery and Reconstruction are not in the position to make these decisions, being relegated by the father to the back of the room or even further outside the hall, as was the case with Rick Fraser in High River last week. So where is the leader of our province in all this? Nowhere. She doesn't run this province. Even when she said "we will return all to what it once was", the rest of her caucus isn't following through with it. She is not leading. Such a shame that she isn't even willing to consider what her late mother's neighbours are suggesting. Even her constituents in Calgary-Elbow can't get in touch with her. I wonder if the PCs will be willing to allow a non-leader to allow the caucus to continue to run amok? I hope she steps up to the plate. She needs to show up to her own party. But she needs to do it now, because we're starting to lose focus on the needs of right now. Through the Associate Minister Responsible for Regional Recovery and Reconstruction in High River Rick Fraser, I've been pressing for details on what's next for Albertans affected by the flood. Sunday, 38 days after the flood, most answers came. Yet today, 40 days after the flood, there are still High River residents falling through the cracks in the foundation. Refer to my letter to Fraser identifying the details Albertans needed. The only question remaining completely outstanding is that of the Disaster Recover Program Loophole. If the Disaster Recovery Program is the foundation upon which we "rebuild Alberta", then residents in the Hamptons of High River (and a few in other areas) are falling through the cracks in that foundation. Hamptons residents are not in a flood plain or fringe zone. Therefore, according to the Disaster Recovery Program, if they want to be able to get help from the Government in the event of a future flood, they have to floodproof. And let's face it, where the water has gone, the water will go again. This assumes, of course, that the Hamptons residents CAN stay, and therefore can choose to floodproof or not. It provides nothing for them if they CAN'T stay. While everyone else was already allowed back in, people in the Hamptons and one area of Sunrise were given an escort into their homes, and 15 minutes maximum to collect their most precious things. Two days later, they were allowed back in. I was there helping out a friend of mine. The stench of the entire community was sickening. I drive a Honda Fit, a car that can park in those tiny spots that nobody else considers in the parking lot, and there was so much activity I couldn't even drive through. People had obviously been waiting for this moment, and every helper and volunteer they could get was there. Residents could see it; the reason it took so long to get them home. It is a massive berm that runs along 2nd Avenue. Certainly creating that berm in the middle of Lake Hampton would have been no small feat. But creating that berm meant everyone south of it could have the Lake pumped out, and everyone north of it, including the Hamptons and one area of Sunrise, would be sacrificed. Water out of the south end would be pumped into the backyards, basements, and sewage systems of the Hamptons. While the flood caused the water to be there, the extent of the damage was due to being bermed in; a man-made solution. For interest's sake, those who made decisions during the emergency phase never admitted to sacrificing the Hamptons. In fact, they never received that admission until last Friday, 37 days after the flood, 34 days after the decision to sacrifice, and only in a very closed-door meeting (which I was invited to, but not allowed in because I was not a resident of a small area known as Hamptons Commons). Ask almost any resident in the Hamptons and Sunrise, and they'll tell you they understand the need to be sacrificed. They are the few, and the Central and Southeast areas of High River was the many. In fact, some residents will even tell you they were proud to have their homes selected for sacrifice to save the town they love. Approximately 48-hour of straight labour with that berm looming over them later, Alberta Health Services came around and told people to leave their homes, labelling them "Not Fit for Human Habitation", whether it be for structural or mould problems. Many AHS assessors didn't even come in the front door, unless they were forced to do so by a contractor working on their clients behalf. The vast majority of those who got the NFH designation were never told what to do or what to expect next. Nobody has told the Hamptons residents why it took so long, although they have figured it out for themselves. Nobody had told them what the next step was, except to sign up for a Disaster Recovery Program whose criteria never applied to them. None of the litany of assessors that have been around are giving any details as to what needs to be done next. One resident gets frustrated enough to bring in his own structural engineer. The recommendation by that independent engineer was to bulldoze. Another resident gets frustrated enough to bring in his own mould specialist. This specialist explains that he had seen marijuana grow ops in better shape than this Hamptons house, and they were bulldozed. A resident of Sunrise, a very well-respected landscaper, explains that to get rid of the soil contamination from sewage, chemicals left in garages that will have spilled into the Lake, and other leaching effects, they may need to strip the entire community down to the clay. One look at the vegetative death in the community that has shown no signs of recovery weeks after Lake Hampton was gone, and its hard to not agree with him. The residents are getting a pretty good picture of what's going to happen. They can't afford to raise their families or live in a home with structural problems, mould contaminating both the inside and outside, and sewage-ridden soil. They can't afford to stay. There is no choice for them, they must move. And that leaves their neighbours who think they might be able to stay wonder why they'd stay in a community with no community. Finally the phrase "property values" is mentioned. And as the Disaster Recovery Program is announced, they also realize that their situation is exacerbated by the fact the criteria don't even fit them. Take a peek at these photos. The photography is beautiful, the subject material is spirit-breaking. This is a typical Hamptons home. This is a typical sacrificial lamb. And the foundation for "rebuilding Alberta", the Disaster Recovery Program, is telling these people they must stay. There is no coverage for stripping the soil to the clay. There is no amount of remediation that could correct both the structures and the mould. Even a rebuild is not an option. In prances Tervita, fresh off a $45 million contract with the Province of Alberta, here to save the day. Even though they just finished refurbishing the Saddledome in Calgary, they haven't got enough employees to do the job, so they hold a job fair to hire High Riverites. They're ONLY mandate; remediate. Hamptons residents are told to register with Tervita (after already having had to register with Red Cross, Emergency Operations Centres, the Volunteer Centre, their Insurance Companies, and Alberta Health Services). They're told within 24 hours they'll get a call, and within 48 hours of that an assessor will come out. Nope and nope. 9 days after Tervita was awarded the contract, the Hamptons still looked as if Tervita had only been around for a day. It was still deserted. It's an eery feeling driving through that neighbourhood that just a week ago had so much activity I couldn't drive my subcompact car through it. The homeowners expect to see seasoned experts come and assess, and so are surprised when they find the assessors coming are much younger than they. One pair of assessors go in saying it will take them about 90 minutes, and come out 19 minutes later with puffy eyes and shortness of breath. On Friday, July 26 at 1 PM, Tervita met with some of the Hamptons owners. They were given a sheet of paper with a fill-in-the-blank statement giving the Queen, the Town of High River and Tervita access to their homes and to strip whatever they decided they needed to strip. No letterhead, and no other paperwork indicating what assessments had been done to show work was even required. Residents asked what was going to be stripped. Residents asked what chemicals would be used to deal with mould. Residents asked who the engineer was in charge of the job. No answers came. So the residents didn't sign. I wouldn't have signed either. It sounds almost like an unsavoury car mechanic trying to convince me that it cost $200 to put a plug in a door panel. Then the proverbial gun-to-the-head: those residents who said they wouldn't sign were immediately told that if they didn't, the Government wouldn't help them, and they were on their own. A meeting with Danielle Smith, and she gathers many notes and starts pounding the pavement with insurance providers who are still giving residents the run-around, pressing for the Government to reconsider their stance on the Hamptons in light of the fact they were sacrificed, and keeping track of the charlatan contractors that come around. Smith, for her part, has done very well by the Hamptons. But even she, at that meeting, admitted there was only so much she could do. So, indeed, as promised by Tervita, the Hamptons residents are on their own. This is why you saw them at a protest in front of Alison Redford's office in Calgary. They had no problem going, as they have no home to work on, and for many of them their businesses are also on standby due to the flood. Work through the Governments formula for Disaster Recovery Funding, and you'll find that the average Hamptons home would cost only $10,000 less to rebuild than it would to simply buy them out. And that doesn't even include the soil, loss of property value, and the fact that the community will be, as a colleague of mine stated, a "Swiss Cheese" community. All value, either financial, physical or community-based, is gone in the Hamptons, and the owners know it was because they were sacrificed. Don't you think that they deserve a bit better than 40 days with only half-measures and no answers? More follow-up on the questions I posed to Fraser.
On July 18, 2013 there was a Flood Information Night that left many scratching their heads. I posted some questions as a summary of what we needed to know. The status of those questions is as follows; Flood Maps - A flood mitigation panel has been set up, one that is supposed to solicit the experience of everyday Albertans who go through floods on a regular basis. Contact information for them is outstanding, as is a timeline for when to expect the maps to be updated by. Insurance Complaints - Detailed procedures for how to manage this have been documented, and Danielle Smith in particular has been working hard on this, but in many cases complaints still arise. It is for this reason, as well as the confusion behind the purpose Tervita has in High River and the Disaster Recover Program, that I have called on Premier Redford for employ an "Event-Specific Ombudsman". With a person in that role, those with continuing challenges of various sorts with their coverage can have those challenges fixed faster, and therefore they can get back home faster. Disaster Recovery Funding Timeline - Not provided, although details on the formula for coverage has been released. Mortgages - The Government has asked for all renewal and foreclosure activity to stop for the time being. Also, the Government has started to institute the Floodway Designations on the Land Titles for those who have been affected. This recommendation came from the 2006 Flood Report. The jury is still out as to whether or not that will protect homeowners from issues in the real estate market, or make it harder for them to sell. In many cases, I think protection is what it will achieve. Floodproofing Standards - The Government, yesterday, released the details every Albertan needs to figure out how to prepare their homes best. They call them the "Minimum Individual Flood Mitigation Measures". I call them Floodproofing Standards. Either way, details on what floodproofing looks like have been announced, and this is good news for everyone. The floods in late June of 2013 were unlike anything our province has every experienced before. It should come as no surprise that challenges and conflict arise when our livelihoods are at risk. The most recent communication between residents of High River and Heather Mack, Director of Government Relations with the Insurance Bureau of Canada, received from @okotoksNow is a great example of one set of challenges that we must face.
Insurance Providers are expected to be, in the common vernacular, "the good guys". We rely upon our Insurance Provider in times when we need it most, and we expect them to come and "save the day". When this doesn't happen, it is no surprise we leave the interaction very wounded. It is obvious from this communication and the nature of the forum at the Flood Information Night on July 18, 2013, and many other meetings I’ve had since across Southern Alberta, that there are some very wounded people as a result of confusion with regards to insurance. There is a lot of uncertainty as to what is supposed to be covered, what impact independent adjusters have, why some receive coverage and others don't, what procedures are appropriate for adjusting a claim, and other issues of communication. The Alberta Party endeavours to focus on common sense solutions, and believes it can govern this way. One such solution that would best serve Albertans is to appoint an independent Event-Specific Ombudsman, paid for through the Disaster Recovery Program, selected by the Superintendent of Insurance in Alberta, and given a strict set of parameters in their job description. Those parameters would include meeting with those who experience confusion with their insurance policies and helping to educate those individuals as to what their policies cover; assisting individuals in claims appeals processes where necessary; educating and advising individuals as to what the next steps should be once the claim process has been completed (whether covered or not) including Disaster Recovery Program applications. Individuals with insurance questions remain in limbo. Any effort the Alberta Government makes in helping individuals through the insurance process and into the Disaster Recovery Program processes means less limbo for residents. It also means less overall cost on the Disaster Recovery Program; the sooner residents receive the assistance they need, the less cost they will need to incur to return to normal. The cost of employing an Event-Specific Ombudsman would easily be made up in the savings in reconstruction, should that reconstruction happen sooner rather than later when the destruction is even worse. It only makes sense to help this process get completed quickly. Certainly changes to the Insurance industry is not a common sense solution. While competition within the industry is one reason why there are such varied issues, it is also a way of ensuring the best services are available to Albertans. An insurance company who treats its clients poorly and does not make appropriate coverage affordable will not likely be retained following this flood. What is needed, therefore, is a method of speeding the recovery process. Flood victims need to get through this recovery process quickly. Their livelihood and Alberta's economy depends upon it. It is easily seen in the best interests of residents, Insurance Providers and the Province to go through these processes quickly and efficiently. The Alberta Government is in the perfect position to make this happen. As a member of the Alberta Party in the Highwood constituency, I have written this letter to our Premier, the Honourable Alison Redford, asking her to work with the Insurance Industry by funding the appointment of an Event-Specific Ombudsman to effectively complete the insurance claim process for those affected by the flood. This will help the Alberta Government show to Albertans how much they truly value rebuilding Alberta after the flood. I'll give the Alberta Government credit for being forward thinking. However, they are leaving a lot of Albertans behind in the present while they focus on the future.
This is not unusual, as our province is dealing with chronic symptoms of this approach. There are homeless people being left behind, mentally ill not being cared for, and senior citizens being ignored. As many of us have heard before, the quality of a society is measured by how it treats its most vulnerable. Today's example of vulnerable Albertans being left behind are those still trying to get back into their homes after the 2013 flood, 32 days later. This past weekend, the Government of Alberta announced a volunteer panel of experts in flood mitigation who would work to come upon solutions for the future. Their intent is to take into account the knowledge, experience, and opinion of everyday Albertans. This is a fantastic concept, and I'll congratulate the Alberta Government on this project, as it is necessary for us to move forward. However, the Government is missing out on one key thing; flood mitigation does not matter in the slightest in the minds of Albertans who can't even get into their homes as a result of this flood. I thought the Government already set themselves out a framework of priorities for response to this flood. It seems they forgot them already. For many Albertans in High River, the Siksika Nation, Exshaw and Calgary (among other places, I'm sure), they are still in the "Stabilization" phase of that framework; some could even argue they are still in the "Response" phase. This panel is only applicable to the "Intermediate Recovery", arguably the "Long Term Recovery" phases. Yes we need to discuss how to prevent this from happening again to the best of our ability. But not at the expense of those who are waiting to be helped back into their homes right now. These people need answers to questions of what they should do now. These questions aren't "what should we do in the future to prevent this?" These questions are "what do I need to do to be able to go home?" A lady at a Flood Information Night in High River called the residents who haven't gotten home yet the "sacrificial lambs". Announcing a flood mitigation panel is not likely to change that viewpoint. Please share this Open Letter addressed to Rick Fraser. These are the questions we need answers to immediately, before anybody should care about flood mitigation for the future. Click here to see the original letter and document. Attention: The Honourable Rick Fraser, Associate Minister of Recovery and Reconstruction for High River Dear Associate Minister, I write to offer you the opportunity to directly respond in an open format to questions and concerns expressed by victims of the most recent 2013 Alberta Floods. It is in Albertans' best interests to have open, clear and concise communication about the needs of Albertans, and the Government's efforts to fulfill them. I intend on being a partner with you in the development of this communication. In particular, the questions and concerns I refer to are many of those expressed at the Flood Information evening in High River on July 18, 2013, a meeting that left the vast majority of those attending dissatisfied with a lack of details. While the five gentlemen at the forum-styled information session answered questions to the best of their ability, they simply were not equipped to provide the details that High River residents were expecting, and that many other Albertans will also be expecting at their own Flood Information nights. This has led to a great deal of frustration, and the level of discourse between residents and officials is dwindling rapidly as a result. I am hoping that through this letter we can retain a high level of discourse, and yet provide the details Albertans need, want and expect. I am writing in this open format as many were unable to attend the meeting for a variety of reasons, and should have access to the content of the discussions, just as much as they should have access to the detailed responses. I believe this to be a perfect opportunity for you to connect more directly with the concerns expressed by residents, and therefore improve the level of communication with your open responses. The format of the questions attached provide synopses of those expressed at the July 18 Information Night, the answers provided that same night, and the remaining detail High River residents in particular are looking for. It is my hope, as a partner in communication, you respond in a similarly open fashion. Should you do so, I would be very happy to share as publicly as possible on your behalf the responses you provide. It should be noted that none of the questions attached refer to how the flood was managed, although it was a significant theme brought forward by High River residents during that Information Night. That would be a topic that should be assigned to an independent inquiry following the Stabilization phase of the Provincial Recovery Framework publicized earlier today. All questions below apply directly to the current stage of that Framework, the Stabilization phase. I know you share with me a desire to help Albertans move forward following this flood. I hope you share with me a desire for improved communications, and therefore can work with me as a partner in informing Albertans with the details they need. Albertans have shown great resiliency through working in concert with each other, and I hope that working as partners in communication, we can continue that collaboration to the benefit of all Albertans. Yours faithfully, [original signed] Joel Windsor, High River Resident CC: The Honourable Alison Redford, Premier of Alberta Ms. Danielle Smith, M.L.A. for HighwoodThe Honourable Doug Horner, President of the Treasury Board and Minister of Finance The Honourable Doug Griffiths, Minister of Municipal Affairs The Honourable Diana McQueen, Minister of Environment and Sustainable Resource Development His Worship Emile Blokland, Mayor of the Town of High River Mr. William Munsey, President of the Alberta Party Citizens of the Province of Alberta Encl. Question: Regarding Flood Maps - It is obvious, particularly to High River residents, the current flood maps were out-of-date prior to the flood, are now even moreso as a result of changes to the terrain due to the flood, and in some cases inaccurate as residents expressed a history of flooding even though their property is not in any designated flood zone. Residents not only want to know their status regarding potential future Disaster Recovery Funding but also the general safety and flood-mitigative needs of their houses regardless of the occurence of disasters. We recognize that no map can necessarily be perfectly accurate, but the extent to which the inaccuracies exist is causing undue pressure on residents. What is the timeline for the updating of these maps?
Answer provided on July 18, 2013 was inconclusive, however the need for updating the maps was recognized. Associate Minister, can you please provide a commitment to a timeline for the updating of these maps so Albertans can make informed decisions about the future of their homes? Question: Regarding Insurance Complaints - One representative at the Flood Information Evening explained that many houses were affected by sewage as high as the second level of their houses due to the pressure the floodwaters placed on the sewage system. Some insurance companies refuse to cover damage at those levels of the houses stating “sewage that high is not possible.” This is simply one example of the many disputes residents are having with their insurance providers. If there is a dispute between a resident and their insurance company, what recourse does the resident have? Answer provided on July 18, 2013: Hire a lawyer. Follow-Up Question: If the insurance company is found to be at fault, will the Disaster Recovery Program cover those legal costs? Answer provided on July 18, 2013: No. Recommendation provided by a representative from the Insurance Bureau of Canada via a Tele-Town Hall hosted by Danielle Smith, M.L.A. for Highwood: For any grievance, complaint or even minor inconvenience, consumers are asked to call the Insurance Bureau of Canada at 1-800-377-6378. Associate Minister, can you please commit to collaborating with the Insurance Bureau of Canada to ensure not only are insurance contracts appropriately adhered to, but that consumers are protected from insurance companies who downplay the damage caused by the effects of the flood? Question: Regarding Disaster Recovery Funding Timeline - Residents are ready to remediate their houses now. These residents, however, have no financial means to procure the professional services to do so. How long will residents need to wait before they have the various resources, including financial, to begin the remediation process? Answer provided on July 18, 2013 was inconclusive, as responses are likely on a case-by-case basis, and require the presence of assessors prior to allocation of funds. Associate Minister, in order to begin the remediation process immediately, can you please make funds available to residents immediately, understanding that residents will be responsible for costs over and above what is allocated to them through the Disaster Recovery Program? If not, can you offer another solution that will expediate the process of getting funds to residents so they can remediate their homes sooner? Question: Regarding Mortgages - Many residents are at the season where they need to renegotiate their mortgages. Some of these residents are uncertain as to the future of their homes, and therefore do not know the next step in the mortgage-renegotiation process. What course of action should these residents take? Answer provided on July 18, 2013 was inconclusive, as the panel recognized they did not have the skillset to answer the question. Associate Minister, can you and the Alberta Government advocate on behalf of residents to the various financial institutions to temporarily stay all mortgage activity of those who are eligible for Disaster Recovery Funding so that residents can focus on making the best decisions for themselves and their property which those financial institutions have a stake in? If not, can you ensure that Disaster Recovery Funding will also cover the costs of not renegotiating mortgages in a timely fashion? Question: Regarding Disaster Recovery Program Loophole - For residents living in Flood Fringe or Overland Water Flow zones (according to current maps) as well as residents who were not in any designated Flood zone, yet were devastated by these most recent floods, many of them are no longer in the physical, mental and/or financial position to remain in the same premises. Some of these homes have been condemned, and therefore residents have no choice available to them but to relocate. According to the summary flowchart provided by the Disaster Recovery Program, residents in these zones are only provided assistance if they chose to remain. For residents who, due to condemned houses, health-related inability or significant financial malady are incapable of choosing to remain and have a need to relocate due to the devastating impacts of this flood, what Disaster Recovery Funding is available to them? Answer provided on July 18, 2013: None. Associate Minister, please recognize that the criteria for Disaster Recovery Funding for individuals in Flood Fringe zones assumes residents have a choice. Can you please adjust the criteria to also provide assistance to those residents who, for their own individual circumstances, have no choice remaining, and must relocate? Question: Regarding Floodproofing Standards - Many residents expected that with an announcement that the Government of Alberta would only provide future disaster funding in the event of another flood if homes were appropriately mitigated, that the announcement would be followed presently by a description of those floodproofing standards. They expected at the July 18, 2013 meeting to be told what those standards are. High River residents are very resourceful and well-experienced in flood recovery, so knowing those standards would have undoubtedly assisted residents in speeding up the recovery process. What are those floodproofing standards? Answer provided on July 18, 2013 was that those standards are as of yet unidentified, but are likely to differ on a case-by-case basis. Associate Minister, standards are benchmarks that all Albertans can be expected to adhere to, should not differ on a case-by-case basis, and through their very existence can help speed up the recovery process. Can you commit to providing at the very least guidelines, or preferably a document detailing floodproofing standards that can be applied across the province, and when can Albertans expect those documents to be made publicly available? Click here to see the original letter and document. |
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